POLICY & INFO

📌 Class Policies & Info

Hey! I’m Coach Stef, and I run this program solo — no front desk, no assistants, just me. I keep things simple, fun, and focused. To help everything run smoothly, please read through the following policies before enrolling:

💡 REC Class Structure

• All classes are held once a week for 6 weeks unless otherwise noted.
• Class length is either 30 or 55 minutes depending on age group.
• Each session has limited spots and is first come, first served.

💪🏽 Private & Semi-Private Training

• Private sessions are 45 minutes and billed monthly FOR WEEKLY CLIENTS.
• DROP-IN PRIVATE AND SEMI PRIVATE ARE FIRST COME FIRST SERVE.
• Monthly clients receive:

  • Personalized feedback and at-home drills

  • 24-hour text support

  • Monthly progress check-ins

  • 1 Monday reschedule per month if needed
    • No refunds or makeups for missed private/semi-private sessions unless I cancel.
    • Drop-in sessions are paid upfront

✅ Attendance & Makeups

• No makeups or refunds are offered for missed classes due to illness, vacations, or personal conflicts.
• Makeups are only provided if I cancel a class due to weather or an emergency on my end.
• In rare cases, I may offer a one-time drop-in to another class (if space allows) as a courtesy — but this is not guaranteed.

💸 Payments & Refunds

• Full payment is due at the time of registration.
• No refunds once enrolled, unless I cancel the entire session.
• Credit may be considered for future sessions in the event of injury or extreme circumstances — but this is handled case by case.

👕 What to Wear & Bring

• All athletes must wear comfortable clothes they can move in (leggings, fitted shorts, t-shirts, or leotards).
• Bare feet only for class. No socks, shoes, or slippers.
• Hair must be pulled away from the face in a ponytail, bun, or headband — it’s a safety thing!
• Please bring a water bottle labeled with your child’s name.

🚫 Behavior & Safety

• No adults or children are allowed upstairs on the track during class time.
• Parents are welcome to pay the front desk for a track pass if they want to walk while class is running, but standing or watching from the track is not allowed.
• Students must follow directions, keep hands to themselves, and show respect to others.
• I reserve the right to remove a student from class if unsafe behavior continues after 3 warningS.

💬 Communication

• All class updates, weather cancellations, reminders, and announcements are sent through the BAND app.
• Please join the BAND group BY CLICKING HERE.
• I do not communicate through social media, Messenger, or other platforms.
• For direct questions, you can still reach me by email if needed: sblackbu@nmu.edu

✨ A Note from Me

This program is small, intentional, and built with a lot of heart. I appreciate every family who signs up and supports what I’m building here. Thanks for being part of it!

– Coach Stef
www.coachstefb.com